{"id":1852,"date":"1970-01-01T00:00:00","date_gmt":"1969-12-31T23:00:00","guid":{"rendered":"https:\/\/sportingtech.com\/resources\/gestor-de-contas-tecnico\/"},"modified":"2026-01-12T12:39:31","modified_gmt":"2026-01-12T12:39:31","slug":"gestor-de-contas-tecnico","status":"publish","type":"post","link":"https:\/\/sportingtech.com\/pt-br\/resources\/gestor-de-contas-tecnico\/","title":{"rendered":"Gestor de contas t\u00e9cnico"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em>Localiza\u00e7\u00e3o: Saint Julian&#8217;s, Malta<\/em><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Estimular as carreiras no sector do iGaming<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Com talentos na \u00e1rea do jogo recrutados junto dos nossos pares na ind\u00fastria, incluindo a Betfair, a Betway, a SBTech, a Sporting Solutions, a Sportradar, a Tabcorp e a William Hill, as nossas equipas em todo o mundo s\u00e3o apaixonadas por liderar a experi\u00eancia de jogo do futuro.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Os nossos<\/strong> <strong>Valores<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Somos centrados no cliente<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Fazemos o que dizemos, a tempo e horas, sempre. Trabalhamos em estreita colabora\u00e7\u00e3o com os nossos clientes para fornecer planos de a\u00e7\u00e3o s\u00f3lidos e eficazes, trabalhando estrategicamente para fornecer as melhores solu\u00e7\u00f5es de iGaming para os seus objectivos comerciais espec\u00edficos e necessidades do p\u00fablico.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Dedicamo-nos \u00e0 progress\u00e3o<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Empregamos peritos da ind\u00fastria em todo o mundo com conhecimentos especializados em mercados emergentes e localiza\u00e7\u00e3o, que se mant\u00eam um passo \u00e0 frente das tend\u00eancias do mercado para garantir que os nossos clientes se mant\u00eam \u00e0 frente do jogo.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Somos orientados para a tecnologia<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\">Investimos nos melhores programadores de iGaming, equipas de design e infra-estruturas em todo o mundo para fornecer solu\u00e7\u00f5es tecnol\u00f3gicas progressivas e em constante evolu\u00e7\u00e3o que ajudam a dar aos nossos clientes operadores uma vantagem competitiva.<\/p>\n\n<p class=\"wp-block-paragraph\">Como <strong>Technical Account Manager<\/strong>, ser\u00e1 respons\u00e1vel pela gest\u00e3o das rela\u00e7\u00f5es quotidianas com os nossos clientes actuais. Esta fun\u00e7\u00e3o depender\u00e1 do respons\u00e1vel pela gest\u00e3o t\u00e9cnica de contas e trabalhar\u00e1 em estreita colabora\u00e7\u00e3o com as equipas de integra\u00e7\u00e3o, comerciais, operacionais e de TI. O candidato deve ser excelente nas rela\u00e7\u00f5es interpessoais com as partes interessadas internas e externas e com os clientes, bem como possuir conhecimentos t\u00e9cnicos em igual medida.<\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Responsabilidades<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Trabalhar em estreita colabora\u00e7\u00e3o com os clientes e as equipas t\u00e9cnicas internas para ajudar a comunicar, acompanhar incidentes e pedidos de altera\u00e7\u00e3o, prestando assist\u00eancia aos clientes e \u00e0s partes interessadas de forma cort\u00eas e profissional.<\/li>\n\n\n\n<li>Ajudar no diagn\u00f3stico e resolu\u00e7\u00e3o de problemas t\u00e9cnicos.<\/li>\n\n\n\n<li>Acompanhe e actualize os bilhetes Jira dos seus clientes. Notificar e atualizar as partes interessadas sobre os problemas dos clientes.<\/li>\n\n\n\n<li>Manter um contacto estreito com uma carteira de clientes, estando sempre dispon\u00edvel para responder a quest\u00f5es escalonadas durante o hor\u00e1rio de expediente.<\/li>\n\n\n\n<li>Contribuir para o processo de integra\u00e7\u00e3o de novos clientes, trabalhando com o gestor de integra\u00e7\u00e3o antes de assumir a responsabilidade total quando os clientes s\u00e3o lan\u00e7ados.<\/li>\n\n\n\n<li>Manter e atualizar o espa\u00e7o de conflu\u00eancia TAM com todas as informa\u00e7\u00f5es relevantes, tais como notas de reuni\u00f5es e acompanhamento de todos os pontos de a\u00e7\u00e3o em curso.<\/li>\n\n\n\n<li>Contribuir para a forma\u00e7\u00e3o de novos clientes no dom\u00ednio das funcionalidades back-office e front-end<\/li>\n\n\n\n<li>Contribuir para demonstra\u00e7\u00f5es de pr\u00e9-venda a potenciais clientes, apresentando o potencial da plataforma<\/li>\n\n\n\n<li>Contribuir para as formas de trabalho relativas \u00e0s melhores pr\u00e1ticas, ferramentas e processos.<\/li>\n\n\n\n<li>Criar rela\u00e7\u00f5es e estabelecer rela\u00e7\u00f5es duradouras com os clientes.<\/li>\n\n\n\n<li>Participar em eventos do sector para apoiar o esfor\u00e7o global de vendas e comercial.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<p class=\"wp-block-paragraph\"><strong>Sobre si<\/strong><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Mais de 2 anos de experi\u00eancia em gest\u00e3o de contas t\u00e9cnicas no sector do iGaming<\/li>\n\n\n\n<li>Forte capacidade anal\u00edtica e de resolu\u00e7\u00e3o de problemas<\/li>\n\n\n\n<li>Boas capacidades de planeamento, organiza\u00e7\u00e3o e gest\u00e3o do tempo<\/li>\n\n\n\n<li>Experi\u00eancia de trabalho com Jira e Confluence<\/li>\n\n\n\n<li>Experi\u00eancia e compreens\u00e3o dos aspectos t\u00e9cnicos de uma plataforma B2B ou inform\u00e1tica<\/li>\n\n\n\n<li>Excelentes capacidades de comunica\u00e7\u00e3o em portugu\u00eas e ingl\u00eas<\/li>\n\n\n\n<li>Foco no cliente<\/li>\n\n\n\n<li>Jogador de equipa<\/li>\n\n\n\n<li>Organizado<\/li>\n\n\n\n<li>Vencer sob press\u00e3o<br\/><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Localiza\u00e7\u00e3o: Saint Julian&#8217;s, Malta Estimular as carreiras no sector do iGaming Com talentos na \u00e1rea do jogo recrutados junto dos&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[30],"tags":[],"class_list":["post-1852","post","type-post","status-publish","format-standard","hentry","category-carreiras"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gestor de contas t\u00e9cnico - Sportingtech<\/title>\n<meta name=\"description\" content=\"Sportingtech, Award-Winning iGaming Platform. 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